We are excited to announce the launch of our new Customer Service Call Center, which aims to improve the quality of service provided to court users. Experienced Clerks staff the center and offer assistance on a wide range of court-related matters from the comfort of their home. We also offer translation services in over 200 languages spoken in Cook County.
In addition to our call center, we have partnered with Illinois Justice Corps to offer access to Legal Aid Resources for Self-Represented Pro Se Litigants. The office is located in the George W. Dunne Building at 69 W Washington, LL17, and appointments are available by calling Illinois Justice Corps at (872) 529-1093.
We would like to share this information with your community and ask for your help. We have a “New and Upgraded Services” flier that we would like to distribute to your constituents. Additionally, we offer a program called Clerk in the Community, which provides various services, including case look-ups, information about expungements/sealing, and warrants. We also help you with the e-filing process, information on obtaining your Rap Sheet, details on outstanding court fines and fees, and how to make payments.